Shipping Policy
Nortpolh orders are printed after checkout, then shipped. Below you will find how long each step takes, what delivery costs and which carriers handle it.
How is my delivery date worked out?
Your estimate equals production time plus carrier transit. Both are measured in business days, Monday through Friday, with U.S. federal holidays left out. Orders arriving after noon (12:00 PM) Pacific Time begin counting on the next business day.
Times and rates
One table, every product.
| Address | Production | Carrier transit | Expected total | Rate |
|---|---|---|---|---|
| United States | 2–4 business days | 4–8 business days | 6–12 business days | $6.99 first item, plus $3.00 per extra item |
| All other countries | 2–4 business days | 12–22 business days | 14–26 business days | $15.00 first item, plus $6.00 per extra item |
Each product page also gives you a dated estimate. It is a forecast rather than a promise; holiday peaks and rough weather can hold carriers up.
Every order carries a shipping charge. Checkout calculates the exact figure and displays it before payment.
Who delivers my parcel?
Domestic parcels go with USPS, UPS or FedEx; the choice depends on the item and the destination. Parcels leaving the U.S. travel with DHL, UPS or USPS international, with the final leg often run by your national post. As soon as yours is on the move, a tracking number reaches your inbox. Check progress on our Track Order page or with the carrier directly.
Customs, duties and import tax
International orders are shipped DDU (Delivered Duties Unpaid). Whatever your country charges on arrival (import duty, tax or customs fees) is yours to pay; our prices and rates exclude it. A country missing from the checkout list is one we cannot deliver to at the moment.
A short checklist before you pay
- Look over your address. The parcel goes to precisely what you typed at checkout. Notice an error? Email us within 6 hours. A parcel bounced back by the carrier over a wrong or incomplete address can go out again after you cover a new shipping charge.
- APO, FPO and P.O. Box addresses. Not every carrier serves these. Ask us by email first and we will confirm whether yours works.
- Several parcels for one order. Different items can be printed at different sites, so expect separate deliveries, each with its own tracking number.
- Tracking stuck, or parcel missing? Get in touch when tracking has been frozen for 7 days, or when it reads “delivered” and nothing is at your door. Please reach us within 30 days of the date your delivery estimate ends; the Return & Refunds Policy sets out our next steps.
When is support available?
9:00 AM to 5:00 PM Pacific Time, Monday to Friday. Support is offline on weekends and U.S. federal holidays. Messages to [email protected] get an answer within one business day.Last updated: October 23, 2026